Care & Prevention Program Manager



Date Posted: November 8, 2024
Categories:

Entre Hermanos is seeking an HIV Care & Prevention Services Program Manager to provide leadership for the programs of medical case management and prevention services. This position reports to the Deputy Executive Director and works closely with other departments to ensure a continuum of care through strong communication, collaboration and strong rapport building. Applicants should demonstrate a commitment to EH’s mission and values of empowerment of and advocacy for LGBTQIA+ Latines and mono-lingual immigrants.

Entre Hermanos’ mission is to promote the health and well-being of the Latino/Latina/Latinx Gay, Lesbian, Bisexual, Transgender, and questioning community in a culturally appropriate environment through disease prevention, education, support services, advocacy, and community building.

Job Description:
The HIV Care & Prevention Program Manager (Ryan White Part B) provides leadership and supervision for a variety of clinical and prevention services provided to clients. The Program Manager helps guide the work of the medical case management team and the prevention team, which includes two team leads. In addition, the Program Manager, HIV Services works with grant leadership to ensure that grant deliverables are met, program initiatives are successful, and all activities meet extensive state and federal funding requirements to ensure continued funding. The Program Manager works in collaboration with a wide variety of internal and external constituents, including (but not limited to) team members, physicians, and continuum of care collaborators, as well as clients, families, community members to navigate HIV health care systems. They serve as an active member on relevant program, department, and other committees across the organization.

Salary: $70,000 – $75,000/annual (Commensurate with experience)

Responsibilities and Essential Duties:
▪ Manage medical case management and prevention services teams, in accordance with policies and regulations. The position will assist the Deputy Director in managing all aspects of assigned program and department activities and staff.
▪ Provide input, oversight and monitoring to daily program activities, including development of collaborating agencies and sites for intervention/prevention activities
▪ Monitors and supports clinical competencies through accepted discipline supervision standards, including HIV and STI.
▪ Supervise daily activities and deliverables of assigned staff
▪ Assess, develop, locate and track training needs for program staff.
▪ Plans, prepares, and leads team meetings and staff 1:1s
▪ Monitors program productivity, outcomes and service delivery goals; including responsibility for annual Ryan White Service Report
▪ Assist in the development, implementation, monitoring and evaluation of program procedures and standards
▪ Monitor, evaluate and implement program quality assurance, improvement and clinical integrity through chart reviews, surveys, program manual revision and other applicable means
▪ Attend and facilitate program meetings, staff meetings, and trainings as determined
▪ Maintains databases, data tracking systems and reports in accordance with agency and program, licensing and accreditation standards, as assigned
▪ Address and document client and provider concerns prior to the grievance procedure and Director involvement.
▪ Represent the agency at community forums and provider consortia
▪ Supports grant proposals for ongoing program sustainability
▪ Represents the organization in the community, on health partnerships and committees
▪ Demonstrates dedication to life-long learning of self and colleagues through engaging in one’s own professional development
▪ Contributes to organizational culture of safety, compliance, and regulatory readiness
▪ Other duties as assigned

Required Qualifications:
• Demonstrated ability to perform detailed work with accuracy and efficiency.
• Demonstrated commitment to our mission, justice, and equality for the LGBTQIA+ community.
• Bachelor’s degree or equivalent lived experience that demonstrates management capability

  • Advanced knowledge of HIV disease, intervention and prevention.
  • Effective verbal and written communication skills
  • Budgeting and basic knowledge and understanding of Excel.
  • Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
  • Ability to demonstrate and model culturally competent behavior
  • Moderate to advanced computer skills required: Microsoft Office, Multiple Databases
  • Basic math skills required: addition, subtraction, multiplication, and division
  • Ability to work independently with minimal direction
  • Ability to work under pressure and to assess changing priorities and competing deadlines is essential
  • Flexibility and ability to cope with several tasks simultaneously
  • Prior employment in health equity, health access, HIV prevention and care, outreach
  • Commitment to maintaining client confidentiality.
  • Ability to pass a background check.
  • Flexible schedule to accommodate predictable “busy times.”
  • Lived immigrant experience.
  • Bilingual Spanish/English.

COMPENSATION AND BENEFITS
• Starting Range: $70,000.00 – 75,000.00 (Commensurate with experience)
• Paid Medical Insurance, 100% of premiums paid for Entre Hermanos employees.
• Paid Dental Insurance, 100% of premiums paid for Entre Hermanos employees.
• 403(b) retirement account with up to a 4% employer match.
• Generous paid leave.

DETAILS
• Department – Care & Prevention
• FSLA Status – exempt
• Supervisor – Deputy Director
• Supervisory Responsibilities – Program Management, Staff Management, Reporting

Location – 1621 S Jackson St #202, Seattle, WA 98144
All offers of employment are contingent upon completion of a background check

TO APPLY
Please send a resume and cover letter highlighting how your qualifications align with this position to: hr@entrehermanos.org
Application review continuous until position is filled, the position will remain open until the ideal candidate is found.

EMPLOYMENT ELIGIBILITY:
Applicants for this role will only be considered if they are able to legally work in the United States, where this position is located without visa sponsorship.
Entre Hermanos requires all employees be vaccinated with a COVID-19 vaccine. Employees are considered vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, with, if applicable, at least the minimum recommended interval between doses. All new employees must inform Entre Hermanos of their vaccination status within three days of hire date and must be fully vaccinated no later than 45 days after hire date.

BACKGROUND CHECK PROCEDURE:
Any offer of employment is contingent upon clear results of a thorough background check.

PHYSICAL DEMANDS/WORKING CONDITIONS:
The employee must be able to operate a computer and other office equipment, speak and listen on the telephone, and accurately see and interpret columns of numbers.

This position description generally describes the principal functions of the position and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and the employee, and it is subject to change as the needs of the employer and the requirements of the job change.
Entre Hermanos is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity) or any other classification protected by law.